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  • Refund and Cancellation

    File Manager Pro – 14-Day Money-Back Guarantee

    At File Manager Pro, we’re confident in the value our plugin brings to your workflow, and your satisfaction is our top priority. However, we understand that things don’t always go as planned. That’s why we offer a 14-days, no-questions-asked money-back guarantee. If for any reason you’re not completely satisfied with your purchase, we’ve made the refund process simple and hassle-free.

    Refund Policy

    At File Manager Pro, we offer a 14-day money-back guarantee to ensure customer satisfaction. If for any reason the product doesn’t meet your expectations, you can request a full refund within 14 days of your purchase—no explanations needed. While feedback is optional, we value any insights you can share to help us enhance our plugin and services.

    Eligibility for a Refund:

    • Refund requests must be made within 14 days of the original purchase date. Requests received beyond this period will not be eligible for a refund.
    • Refunds apply only to purchases made directly through the official File Manager Pro website. Purchases made through third-party platforms or vendors are subject to their respective refund policies.
    • Refunds will be processed using the same payment method you used for the original transaction. 

    How to Request a Refund:

    To request a refund, please contact us at https://filemanagerpro.io/contact and provide the following information:

    • Order ID: Please provide your order ID.
    • Reason for Refund (Optional): While it’s not mandatory, sharing your reason for the refund request can help us improve our services.
    • Registered Email Address

    Once your refund request is received, we will review and process it within 24-48 hours. A confirmation email will be sent to notify you when the refund is completed.

     

    Cancellation Policy

    File Manager Pro is a one-time purchase and does not involve any recurring charges or subscriptions. Therefore, cancellations are not required for ongoing payments.

    If you decide to discontinue the use of the File Manager Pro plugin, you may deactivate and uninstall it from your WordPress dashboard at any time. No additional action or cancellation is necessary. 

    Should you need technical assistance, feel free to reach out to our support team at any time.

     

    Contact Us

    If you have any questions or require further clarification on our refund and cancellation policies, don’t hesitate to contact our support team at support@filemanagerpro.io
    We are happy to assist you and provide any additional information you may need.