Cookies

This Cookie Policy explains how we use cookies and similar technologies in the course of our business when you visit one of our websites (such as https://www.filemanagerpro.com, including its sub-domains such as https://support.filemanagerpro.com), or when you use one of our WordPress plugins. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What Are Cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to ‘remember’ you and your preferences, either for a single visit (through a ’session cookie’) or for multiple repeat visits (using a ‘persistent cookie’). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as ‘first party cookies’), or by third parties, such as those who serve content or provide advertising or analytics services on the website (‘third party cookies’).

How We Use Cookies

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites and Services to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to provide a better user experience in our Plugins such as remembering the active tab between page loads. Finally, third parties serve cookies through our Websites to provide tracking technologies which we use to analyze trends and improve the Website as a whole. This is described in more detail below.

Cookies Served Through our Websites

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in further detail below:

Type Name Description
Essential WordPress Our online store and support forum are proudly
powered by WordPress who use cookies to keep
track of logged in users.
Essential WooCommerce Our online store is proudly powered by
WooCommerce who use cookies to keep
track of cart data
Functionality Spam Destroyer We use the Spam Destroyer plugin to help keep our forums free
of spam. This plugin uses cookies to fight spam.
Functionality Limit Login Attempts We use the Limit Login Attempts plugin to help keep our
users accounts safe. This plugin uses cookies to fight brute-force attacks.
Functionality eucookielaw Remembers the state of visitor acceptance to our EU Cookie Law banner.
Analytics Google Google Analytics gathers information allowing us to understand
interactions with our websites and ultimately refine that experience
to better serve you.
Analytics Vimeo These cookies support video functionality on some of our web pages
and track views.
Analytics Twitter These cookies help Twitter improve and understand how people
use their services, including Twitter buttons and widgets, and Twitter Ads.

Cookies Served Through our Plugins

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in further detail below:

How We Use Cookies

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites and Services to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to provide a better user experience in our Plugins such as remembering the active tab between page loads. Finally, third parties serve cookies through our Websites to provide tracking technologies which we use to analyze trends and improve the Website as a whole. This is described in more detail below.

Cookies Served Through our Websites

Log File Information: Log file information is automatically reported by your browser each time you access a web page. When you use the Service, our servers automatically record certain log file information. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.

Web Beacons/Clear GIFs Information: When you use the Site, we may employ clear GIFs (also known as web beacons) which are used to track the online usage patterns of our users anonymously. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and enhance the Creative Market experience for our users.

Social Network Widgets: Our Service has buttons or icons provided by third-party social media providers (e.g., Facebook, Pinterest, and LinkedIn) that allows you to interact with those social media services when you interact with our Service. Those social widgets may collect browsing data, including through cookies and similar technologies, which may be received by the third party that provided the widget, and are controlled by those third-parties. Please review the privacy policy and privacy settings of the applicable social media property before using such features on our Service.

How Can I Control Cookies?

You have the right to decide whether to accept or reject cookies.

Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Service though your access to some functionality may be restricted.

Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Websites do not currently process or respond to “DNT” signals. FM takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

Cookie Policy Changes

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.

Contacting Us

If you have any questions about our use of cookies, please contact us at support@tru.agency.

Updated July 23, 2018